BRIGHTON→AIRPORTS · CORPORATE · CHAUFFEUR · UK-WIDEBook online 24/7
Call us01273 01159024/7 · WE'RE HERE WHEN YOU TRAVEL
PRIVATE TRANSPORT TO AND FROM EAST SUSSEX

East Sussex to
wherever.
Sorted.

Reliable private transport for airport journeys, business travel, chauffeur services, events and long-distance trips — with local drivers and a booking experience that stays beautifully simple.

Local people.
Further journeys.
Book your journey Secure booking
1Journey 2Your ride 3Details & pay

Step 1 of 3

Enter the full address or postcode.
Enter an address, postcode, station, hotel or airport.

✓ Location-based and fixed airport fares update automatically when your route matches a pricing rule

YOUR JOURNEYPick-up → DestinationAdd your date and time

Step 2 of 3

Who’s travelling?

Tesla Model 3 Saloon
Best fit Saloon Perfect for 2 passengers and 2 suitcases.
Recommended
VehicleAll vehicle classes stay visible. We recommend the best fit for your passengers and total luggage.
Optional extras

Add only what you need. Your total updates instantly.

Family travelChild Car SeatSelect how many child seats you need. +£5 each
Pet friendlyTravelling with PetsSelect how many pets are travelling. +£3.50 each
Fare typeChecking route
Journey£0
Vehicle£0
Fixed total£0

Airport drop-off charge included. The price of every transfer to any airport includes the airport drop-off charge.

Fixed airport fares stay locked · Custom journeys are confirmed by Operations before booking confirmation

Selected vehicle
Selected vehicle Saloon
Fare £0

The price of every transfer to any airport includes the airport drop-off charge.

Route Your journey
Passengers —
Luggage —

Step 3 of 3

Details & confirm

UK mobiles can start 07. International numbers should include +country code.
BOOKINGConfirm your journeySubmit your details to confirm the booking. No online checkout is required.
✓

Booking confirmationYour booking is confirmed as soon as the form is successfully submitted.

✓

BOOKING CONFIRMED

You’re booked.

Your Brighton Flyway Transport booking is confirmed.

Your booked vehicle
Your vehicleSaloonMatched to your adults, children and luggage
ReferenceJourneyVehiclePickupStatusConfirmedTotal
◆

Fixed faresAirport drop-off charges included on all transfers to any airport.

●●●

Local driversFriendly, professional and Brighton based.

↗

Journeys across the UKAirports, business trips, events and long-distance private hire.

Trusted by local passengers

Journeys people are happy to talk about.

See independent customer feedback for Brighton Flyway Transport on Google before you book your next airport transfer, private hire or long-distance journey.

THE FLYWAY WAY

More than a ride.
A smoother journey.

From booking to drop-off, Brighton Flyway Transport keeps the important things obvious: the price, the vehicle, the driver and the details that matter for your trip.

01Price certainty

One clear fare.
No surprises.

See the complete fare before you book. The price of every transfer to any airport includes the airport drop-off charge. No surge pricing, no meter and no hidden extras at the end of the journey.

02Journey clarity

Flight details.
Shared once.

Add your flight number, terminal and scheduled time so Operations and the assigned driver see the same journey information.

EZY8721Flight details addedShared
03Local service

People you can
actually reach.

From booking to drop-off, your journey stays connected to a local Operations team and the driver assigned to your transfer.

AD

Alex D.Your driver

Assigned
TRAVEL YOUR WAY

Choose your ride.

Choose from our four core vehicle classes. Tell us the number of adults, children, suitcases and hand luggage and we’ll recommend the best practical fit. Luggage space is flexible, so unused suitcase space can accommodate additional cabin bags.

01Most popular
Tesla Model 3 Saloon airport transfer vehicle

Saloon

Up to 4 passengers

Comfortable everyday travel for individuals, couples and smaller groups.

4 passengers2 suitcases + 2 hand luggage
02Extra luggage
Mercedes-Benz E-Class Estate airport transfer vehicle

Estate

Up to 4 passengers

Extra boot space while keeping the comfort and convenience of a car.

4 passengers3 suitcases + 2 hand luggage
03Group travel
Modern Multi Seater airport transfer vehicle

Multi Seater

Up to 8 passengers

Our spacious option for families and larger groups travelling together.

8 passengers10 suitcases + 5 hand luggage
Need more space?

Tell us your passenger and luggage count when booking and we’ll recommend the most practical vehicle. All classes remain visible; passenger-seat limits are fixed, while luggage figures are a guide because bag sizes and boot layouts vary. Vehicle images are illustrative. Make, model and colour may vary by availability. Capacity shown is a guide for each class and may vary by the exact vehicle supplied.

BRIGHTON FLYWAY TRANSPORT

Brighton local.
Wherever next.

From local appointments and corporate travel to airport runs, events and long-distance journeys, we make getting there feel simple.

Book your journey →
Same city.
A bigger world.
Brighton seafront — where the journey starts.
SECURE BOOKING

Opening your journey…

Checking your private booking link.

SECURE PORTAL

Flyway,
behind the scenes.

Operations and drivers use secure, role-based access. Customer booking stays public and simple.

01 Secure server-side sessions 02 Role-based portal access 03 Protected operational actions

PORTAL SIGN IN

Sign in

Use your Brighton Flyway Transport account.

Accounts are created by Flyway Operations. Five failed sign-in attempts trigger a temporary lockout.

OPERATIONS · WORKSPACE

Operations home

Today’s workload, priority jobs and customer requests.

Loading live Operations data…

● Secure session
START WORKCommon staff actions
Open the task you need without hunting through menus.
Today's bookingsAll scheduled journeys
0Live
Needs driverPaid and unassigned
0Action
Next 2 hoursUpcoming pickups
0Soon
Airport pickupsArrivals collection today
0Flights
Payment problemsNeeds Operations review
0Check
Completed todayFinished journeys
0Done
Customer requestsChanges / cancellations
0Review

Find a booking fast

Search customer, booking reference, phone, email, airport, driver or flight.

Live data
Showing all bookings

Needs driver

Paid jobs waiting for assignment.

0

Nothing waiting.

Next 2 hours

Keep these pickups front of mind.

0

No pickups due soon.

Payment problems

Failed or errored checkout activity.

0

No payment issues.

Customer requests

Review requested changes and cancellations.

0

No customer requests waiting.

Dispatch schedule

Filtered operational view with quick driver assignment and booking actions.

Critical jobs rise to the top visually
PickupCustomerJourney & vehicleDriverStatusPaymentFareActions

FINANCE · FARES & COMPENSATION

Control fares, customer adjustments and driver money owed.

Keep live fare rules, customer refunds, automatic driver commission and driver compensation clearly separated, fully auditable and easy to reconcile.

● Audited changes
Booked fare value£0Non-cancelled bookings
Pay driver outstanding£0Passenger fares still due
Refunded£0Recorded on bookings
Customer adjustments£0Refunds, goodwill & discounts
01 · FARES

Fare control

Manage geofence pricing and fare rules used by public and staff bookings without changing historic paid journeys.

Fare rules

Vehicle supplements, discounts and extras. Active rules created as Extra are shown automatically in the customer booking flow.

Loading fare rules…

+ Add a fare rule

Geofence pricing

Draw pricing zones and set fixed fares, surcharges or minimums for public and staff bookings.

Downloads all saved geofences and prices as XML, including inactive entries. Save any edits before exporting.

Map loads when Finance opens. You can also enter coordinates below.

ZonesRule priority is primary; zone priority breaks ties where shapes overlap.

Loading zones…

Pricing rulesUse a fixed fare to override the base route, or leave it blank to add an adjustment/minimum.
Quick price editorEdit one-way and return fares without opening the full rule form.£
Raise all route faresIncrease every stored geofence one-way and return fare by the same fixed amount. Existing bookings, extras, adjustments and minimums are not changed.

Choose £1–£5, then preview the change before applying it.

Loading prices…

Loading pricing rules…

02 · CUSTOMER ADJUSTMENTS

Refunds, goodwill & discounts

Customer-facing financial adjustments stay separate from money owed by drivers.

Add customer adjustment

Attach the reason to a booking and retain the full audit history.

£

Recent customer adjustments

Refunds, goodwill and discounts remain linked to the booking and staff account.

DateBookingCustomerTypeAmountReasonStatusStaff
Loading…
03 · DRIVER COMPENSATION

Money owed by drivers to Brighton Flyway Transport

Raise a case, record collections and keep outstanding balances visible without changing booking revenue.

Drivers owe company£0Outstanding receivables
Received from drivers£0Collected this month
Overdue£0Past due and unpaid
Open cases0Outstanding / disputed

Raise driver compensation

Create a clear receivable against a driver, optionally linked to a job.

↙

Case filters

Find outstanding, paid or disputed balances quickly.

Overdue Open Paid / waived

Driver compensation cases

Payments are recorded as separate events so the original amount and collection history remain intact.

DriverRaised / dueJobReasonDriver owesReceivedBalance owedStatusActions
Loading…
04 · DRIVER COMMISSION

Automatic 10% commission on completed jobs

Every completed assigned job creates one commission receivable equal to 10% of the final job price. Commission is separate from compensation.

Commission rate10%Applied to completed job price
Drivers owe commission£0Outstanding commission
Received this month£0Commission paid to company
Open commission items0Outstanding / part paid / disputed

Driver commission ledger

Created automatically when a driver completes a job. A booking can only create one commission charge.

DriverJobJob priceRateCommissionReceivedBalance owedStatusActions
Loading…

COMMUNICATION CENTRE

Communication overview

Send, automate and track customer and driver contact from one clear workspace.

Email · checking…WhatsApp · checking…
Sent & logged0Customer & driver contacts · last 30 days
Queued0Waiting to be delivered
Needs attention0Failed sends that can be retried
Approved messages0Ready-to-use email & WhatsApp wording

New message

Choose a recipient, link a booking when useful, then send using an approved message or your own wording.

✉
PREVIEW

Your message preview will appear here.

Approved messages

Team-ready wording for common booking, driver, reminder and payment updates.

Loading approved messages…

APPROVED MESSAGE

Edit message

CONTENT AUTOMATION

Make parts of this message fill themselves

Click any field to insert it at the cursor. Keep the double braces exactly as shown. Booking fields fill when staff select a booking before sending.

0 fields used
1 · Automatic booking details

Use fields such as {{first_name}}, {{booking_ref}} and {{pickup_datetime}}. The system replaces them with the selected booking's details.

2 · Staff-entered update

Add {{custom_message}} where staff should type a one-off update before sending. Choosing this message will automatically show an Update / extra detail box.

3 · Business details

Use {{business_phone}} or {{business_whatsapp}} so contact details stay current if they are changed in Integrations.

ExampleThese tags automate the changing parts only — they do not automatically send the message.
Hi {{first_name}}, your booking {{booking_ref}} is due at {{pickup_datetime}}. {{custom_message}}
Approval stays active

Saving changes updates this approved message for future sends. Its channel and WhatsApp Meta template mapping are protected. In Meta approved-template mode, Meta controls the delivered WhatsApp wording; local edits apply to text-mode copy and staff previews.

WhatsApp approved-template mode

If WhatsApp is configured in Meta template mode, only templates mapped to an approved Meta template can be sent. Custom WhatsApp text is available when the integration is set to Text messages.

Automated messages

Manage the wording sent automatically after booking and dispatch events. Each card shows what triggers the message.

⚙
These are live automations

Changes here affect future automatic sends to customers and drivers. Email changes are used by the website immediately where email automation is enabled. WhatsApp changes are used in Text mode; if WhatsApp is set to Meta approved-template mode, Meta's approved template wording remains the delivered message.

Loading automated messages…

Communication history

Email, WhatsApp, automated notifications and staff call notes, linked back to the booking wherever possible.

0 items

Loading communication history…

Staff accounts

Manage driver access, sessions and password security.

↗

All staffLast login and session controls are shown here.

ADMIN TOOLS

Data and security

Less-used operational tools live here so they do not crowd daily dispatch work.

ADMIN · INTEGRATIONS

API keys and connected services

Manage customer communication settings and service credentials from Operations. Saved secrets are encrypted server-side and are never shown again after saving.

Encrypted vault
Secret storage

The encryption key is generated once in a persistent Docker secret volume. Empty secret fields keep the current saved value; use Remove saved settings to delete the portal copy.

WORKSPACE & MAPS

Google

Workspace OAuth, Business Profile reviews, Google Maps and the Places key used by address search.

Loading…

Checking saved configuration…

Reconnect Google once after this update to allow the site to rotate through the wider Business Profile review history.

EMAIL SENDERS

Customer & Staff Email

Customer emails and staff notifications are both sent securely from Gmail; staff alerts go to the separate Hotmail inbox.

Loading…

Checking saved configuration…

Customer email senderUsed for booking confirmations, customer reminders and other customer-facing email.
Staff notificationsRequired route: brightonflywaytransport@gmail.com → Brightonflywaytransportorders@hotmail.com. Hotmail is the receiving staff inbox only.
Advanced separate SMTP senderOnly use these fields if you intentionally want a different staff sender. They are not required for Gmail → Hotmail staff notifications.
Internal alert routeFrom: brightonflywaytransport@gmail.com  →  To: Brightonflywaytransportorders@hotmail.com
Microsoft OAuth connectionOptional fallback only. This method requires a Microsoft app registration. Use it only if app-password SMTP is unavailable for the Hotmail account.
Save the Microsoft app details first, then connect the staff mailbox.

CUSTOMER MESSAGING

WhatsApp Business

Meta Cloud API credentials used for confirmations, reminders and driver updates.

Loading…

Checking saved configuration…

PUBLIC CONTACT DETAILS

Business numbers

Phone and WhatsApp numbers exposed to the website and customer communications.

Loading…

Checking saved configuration…

How overrides work

Values saved here take priority over matching environment variables. If you remove the saved portal settings, the API automatically falls back to any existing environment configuration, so migration can be gradual.

Audit trail

Detailed history of what changed, who did it and the affected record, with before/after context where available.

Loading activity…

DRIVER PORTAL

Good morning, Driver.

Your assigned journeys.

DR
Securely signed in

Loading your assigned journeys…

DRIVER ACCOUNT

Money you owe Brighton Flyway Transport

A 10% company commission is charged once each assigned job is completed. Any compensation you owe is tracked separately below.

£0
Commission owed£0
Compensation owed£0
Paid to company£0
Open items0

10% job commission

No commission currently owed.

Compensation

No compensation currently owed.